Stephan Hitchins
Design Thinking
Human-centered Design
Wicked Problems
Designers Mindset
Creative Confidence
Encouraging Creativity
Designerly Thinking
Critical Thinking
Dealing with Ambiguity
Storytelling
Teamwork
Research
Primary Research
Interviews
Observation
Secondary Research
Porter’s Five Forces
SWOT
Problem Statements
Desirability. Viability. Feasibility.
Ideation
Divergent Thinking
Convergent Thinking
Lateral Thinking
Systems Thinking
Fear of Failure
Visualisation
Prototyping
Fidelity vs Resolution
5E Framework
Engage with Empathy (Step 1)
Evaluate and Define (Step 2)
Explore and Ideate (Step 3)
Expand and Prototype (Step 4)
Execute and Test (Step 5)
Roadmap to Innovation
Tools
Affinity Diagrams
Empathy Maps
Journey Maps
Mind Maps
Personas